7 reasons why your construction management business needs a quality management system


7 reasons why your construction management business needs a quality management system

We don’t need to tell you how complex a construction project can be. There are so many moving parts that need to managed — from safety compliance to project deliverables. And that’s not to mention the need to manage a range of specialised tradies coming onto the job site on a strict timeline.

That’s why a quality management system (QMS) is so vital for effective construction management. It provides a straightforward way to manage all the policies, processes and procedures involved in a construction project.

Here are seven reasons why you need a good business quality management system: 

#1. Identify — and solve — problems

Your QMS will help you to identify emerging problems on a job site before they spiral into much bigger issues. With all your processes clearly set out in your quality management system, it’s much easier to spot where there may be a bottleneck in production or any process areas that are not up to standard.

#2. Avoid construction mistakes

Business quality management is all about standardising processes to ensure your construction business is delivering consistent quality. Firm procedures in place will also help you to avoid mistakes on the job site and give all your tradies clear guidelines and expectations.  

#3. Fulfil project scope

It’s easy to let some of the finer details of the build fall through the cracks during a hectic construction schedule. A good management system will help to close these gaps and ensure you fulfil the entire project scope. And that’s an important way to protect your reputation and ensure customer satisfaction.

# 4. Optimise your budget

Effective construction management isn’t just about delivering successful outcomes. You also need to do it on time and — even more importantly — on budget. A management system will help you optimise your budget by avoiding costly mistakes and cutting wastage with more efficient cost and material planning. 

#5. Build customer trust

An official ISO 9001 certification is a powerful signal to your customers that you value quality, and can deliver it on a consistent basis. This may give you a key competitive advantage when prospective customers are comparing you against other construction firms.

#6. Improve job site morale

Employees and subcontractors tend to lose morale when their role is unclear, they don’t understand your expectations, or process bottlenecks are creating unnecessary stress on the job site. A QMS solves all these problems and will help to keep your team focused and engaged in the project. 

#7. Focus on business growth

A QMS should help to streamline the day-to-day management required on a job site. With clear procedures and processes in place, there should be fewer unexpected issues you’ll need to address. That means you’ll have more time and energy to focus on the big picture — the growth of your business. 

Good construction management is not easy to achieve. There are many things competing for your attention on a daily basis and this can create a high-stress environment. A QMS is essentially your roadmap for a smooth construction process so you can deliver your projects on time, on budget and to consistent quality standards.  


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