The benefits of using a quality management system have long been known by businesses, but many still face the challenge of keeping up with quality management requirements. MANGO was developed with the express purpose of...
An ISO 9001 gap analysis is the first step in the ISO 9001 certification process. To achieve ISO 9001 compliance, and ultimately ISO 9001 certification, your business must perform a comprehensive gap analysis of your...
What is ISO 9001 ISO 9001 is the international standard for quality management systems. The International Organisation for Standardisation, or the ISO, publishes over 23,000 international standards governing virtually all aspects of manufacturing and technology. The...
The International Organisation for Standardisation (ISO) is an independent international NGO comprising 165 national standards bodies. This organisation develops practical standards based on global expert consensus to provide businesses with solutions to a wide range...
Customer satisfaction is key to the success of your business. It doesn’t matter if you’re in a service-based industry, B2B or a small retailer, your success boils down to delivering high-quality products and services that...
If you own or manage a business, you probably have standards in place to ensure you reach your business goals. For example, an e-commerce store might aim for 100% on-time delivery for their customers. A...
Businesses utilising management systems have the ongoing challenge of finding a system to safely store processes, documentation, and forms to demonstrate compliance. Workflows often live in multiple locations. Several versions of documents can appear while others...
The ISO committee has been developing guidelines and principles for businesses of all sizes since its establishment in 1947. The goal of these principles is to prevent businesses from making fatal mistakes like failing to...
Implementing a reliable quality management system is a positive step for businesses of all kinds. A quality management system can boost the value of your product or service, make all team members accountable for their...
Your business should run like a well-oiled machine - the team should work together harmoniously, follow a structured and ever-improving process, and work towards a common goal, whether it’s more sales, a high level of...